Frequently Asked Questions

Most tools run fully in your browser using client-side processing. Your files never leave your device, ensuring complete privacy. Only heavy conversions that require more processing power use our secure Cloud Run backend temporarily, and files are deleted immediately after processing. We never store your files.

PDFEliteTools uses HTTPS encryption for all connections. Client-side tools process files entirely in your browser, so your data never leaves your device. For cloud-based processing, files are encrypted in transit and deleted immediately after processing. We don't track your usage or store any personal information.

No. We don't require registration, login, or any personal information. We don't track your usage, store your files, or collect any data about you. Your privacy is our top priority.

No watermarks ever. No account or sign-up needed. All tools are completely free to use without any limitations or restrictions. You can use all features without creating an account.

Most tools support up to 150MB files, which is higher than most competitors (typically 20-50MB). For very large files, we recommend using the compress tool first to reduce file size before processing.

Client-side tools are instant - they process files directly in your browser. Backend conversions are optimized and typically complete in seconds, depending on file size and complexity. Most operations finish within 10-30 seconds.

PDFEliteTools works on all modern browsers including Chrome, Firefox, Edge, Safari, and Opera. We recommend using the latest version of your browser for the best experience.

Yes! PDFEliteTools is fully responsive and works on mobile devices, tablets, and desktops. Some tools like Mobile Scanner are specifically designed for mobile use. However, for best results with large files, we recommend using a desktop browser.

First, try refreshing the page and clearing your browser cache. Make sure you're using a supported browser and that your file meets the size requirements. If the issue persists, check our Support Center or contact us for assistance.

Some tools can work with password-protected PDFs if you enter the password when prompted. However, certain operations may require the PDF to be unlocked first. Use our Unlock PDF tool if you need to remove password protection.

Processing time depends on file size, complexity, and the type of operation. Large files, files with many pages, or complex operations like OCR may take longer. If processing seems stuck, try refreshing the page and uploading the file again.

Yes! All tools are 100% free forever with no hidden costs, no premium tiers, and no limitations. We don't require payment, subscriptions, or accounts. Everything is free to use.

No, there are no usage limits. You can process as many files as you need, as often as you want. The only limit is the file size (150MB per file), which is higher than most competitors.

Our goal is to keep all features free. We may display ads to support the service, but all tools and features will remain free to use. We believe in providing accessible PDF tools for everyone.